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Refund Policy

How refunds work for your one-time Sqlism Pro purchase

Updated Aug 22, 2026
8 Sections
Plain-English

Last Updated: Aug 22, 2026

This policy applies to Sqlism Pro, our one-time lifetime access purchase. Please read it before buying.

1 Overview

Sqlism Pro is a one-time payment that unlocks lifetime access to premium interview-prep content, advanced practice tools, and downloadable resources on Sqlism. There is no subscription, no recurring charge, and no auto-renewal — you pay once and keep access for as long as Sqlism operates.

Because access is granted instantly after payment, we ask that you review what's included on our Pricing page before purchasing. That said, we want you to feel confident buying Sqlism Pro, so we offer a straightforward refund window described below.

2 Refund Eligibility

You're entitled to a full refund if you request one within 24 hours of your purchase, for any reason — you don't need to justify why Sqlism Pro wasn't right for you.

Eligible

  • Requested within 24 hours of purchase
  • Purchased by mistake or duplicate purchase
  • Technical issue prevented Pro access from unlocking and we couldn't fix it
  • Simply changed your mind, within the 24-hour window

Not Eligible

  • Requested more than 24 hours after purchase
  • Account found to violate our Terms of Service
  • Evidence of abuse — e.g. bulk-downloading every Pro resource then requesting a refund

3 Exceptions

We reserve the right to decline a refund, or to limit future purchases, where we find clear evidence of abuse of this policy — for example, repeatedly buying, downloading all Pro resources, and requesting a refund on the same account. This is rare, and every request is reviewed individually and fairly; we don't decline refunds automatically.

Nothing in this policy limits any refund or cancellation rights you have under the mandatory consumer protection laws of your country or state, which always take priority over this policy.

4 How to Request a Refund

Email us at hello@sqlism.com with:

  • The email address you used to sign up for Sqlism
  • Your approximate purchase date
  • Whether you paid via Razorpay (India) or Paddle (international)
  • A short reason for the refund (optional, but helps us improve)

We don't currently have a self-service "Request Refund" button in your account — every request is handled by a real person, so please allow us the response time noted below.

5 Processing Time

We Respond

Within 3–5 business days of receiving your request.

Refund Issued

Within 5–10 business days of approval, back to your original payment method.

Pro Access

Removed from your account once the refund is confirmed.

Your bank or card issuer may take a few additional days to reflect the refund in your statement — that final step is outside our control.

6 Razorpay & Paddle

Sqlism uses two payment providers depending on your location: Razorpay for customers in India, and Paddle — our Merchant of Record for the rest of the world — for international customers. Whichever one processed your payment also processes your refund; the money is returned to the same card, UPI, or payment method you originally used.

Because Paddle acts as Merchant of Record for international sales, they may apply their own buyer-protection terms in addition to this policy. Where Paddle's terms are more favorable to you, those apply.

7 Failed & Duplicate Payments

If you were charged but never received Sqlism Pro access, or if you were accidentally charged twice for the same purchase, contact us immediately — these cases are resolved as a priority and are not subject to the 24-hour window above, since they're our error to fix, not a change-of-mind refund.

8 Contact Us

Questions about this policy, or a purchase, contact us:

Email: hello@sqlism.com

Response Time: 3–5 business days

Last Updated: Aug 22, 2026

Need a Refund?

Email hello@sqlism.com with your account email and purchase date, and we'll take it from there.